Lai is a friendly and professional individual who was born in Vietnam and raised in Auckland. With a Bachelor's degree in Commerce from Auckland University, Lai has developed a strong foundation in business and customer relations. Over the past five years, Lai has thrived in high-pressure sales environments, gaining valuable experience across various industries. From selling complete premium kitchen appliance fit-outs to dealing with international sales of heavy construction machinery, Lai has honed his skills in understanding diverse markets and meeting the needs of different clients. Lai's primary goal is to assist buyers throughout their purchasing journey. By establishing a collaborative approach, Lai strives to build strong relationships and provide exceptional service to all clients, letting genuine care and dedication shine through in every interaction.